John is service was exceptional. He communicated with me in a way that kept me informed as the diagnostics were performed. There were no surprises in what they found and what the cost would be. I was very satisfied with my experience at Diehl Toyota. I was extremely displeased with my last service at another dealership and I'm glad I chose to try Diehl. Thanks John! I have a 16 year old Tacoma and a 12 year old Venza. I'm sure you'll see me again down the road.
I have only positive experience to say about Diehl Toyota of Butler. I was working with Alex G. who helped me throughout the purchase process for Toyota Sienna. At the end when signing for the paperwork I interacted with Gregg.It was no fuss process, no surprises at all. I was explained well throughout what was going on. They gave fair trade value for my car. I would recommend them and consider for business again when I am in market for another car.I also want to educate people which dealerships I tried before. I had gone to North Hills Toyota and Baierl Toyota Cranberry. North Hills Toyota people were rude and Baierl Toyota was unfair for the trade vehicle plus trying to get 2-3K above MSRP.Folks this is the place to shop Toyota!
Came in to get my Tacoma serviced. They were very flexible with drop off times and had the truck completed in just a few days.There was a slight incident where something was done wrong during the repairs and they took full responsibility for that! Really love the honesty!I will definitely be back! Up till now I was driving all the way down to North hills Toyota (who I will never go to again) so I was really glad that everything here at Diehl in Butler worked out really well! Will return for all needed work.