Reviews & Testimonials

Khalid Aladdin was a fantastic sales person. He was prompt in responding to us about a vehicle they had in stock that is difficult to find in the color that we wanted. We actually drove out of state to purchase and his preparedness was wonderful so we could get home in the new vehicle as quickly as possible. Khalid was also very personable and easy to ask questions to. Matt the finance guy was also awesome, efficient, and a had great sense of humor. We were overall happy with our experience and if we lived near this dealership we could be gladly be going there for service & future purchases.

I had a great experience with Toyota dealership of butler. The salesman, Aladdin, was the best! He was very knowledgeable, honest, relatable, and kind. I did not feel any pressure when he was helping me. He listen to what I was looking for and help pick a car that best fits my lifestyle. The buying process was smooth and everyone there was pleasant to work with. I highly recommend this dealership to anyone who is looking for a car/suv/truck. They’re trustworthy. I would definitely go back to them.

Chad Westfall was wonderful. He made the entire process go smoothly from start to finish. Love my new Bronco, thanks Chad!

Wonderful, and very helpful. My sales person very kind.

Khalid was our salesman and he was a huge help. Very professional & made the car buying process easy

Went out if their way to get us the car we wanted. Khalid was a huge help and very easy to work with!

Very good and fantastic. And Jesus's is great sale person who help me find out on Toyota RAV4 and hopefully soon get rid of 2024 Subaru Crosstrek Sport and switch to 2023 or 2024 Toyota RAV4 LE, XLE or Adventure Edition

I would like to give a HUGE thank you to Chad Westfall and the team at Diehl Ford of Massillon I never thought I would be able to get such a nice car that stayed within my budget and Chad helped make those dreams come true! I had a few hiccups and he was so patient with me and went above my expectations to help me out!! He was very kind and welcoming right from the start! This was by far the best experience I’ve ever had at a dealership and I have a RELIABLE car better than anything I imagined! From the bottom of my heart, I thank you so so much!!

Had a seamless, excellent experience with Aladdin and the Diehl team! Couldn’t be happier with our car and the entire sales process.

My 2019 Dodge Caravan needed a new transmission at 80,000 miles. I did not purchase my van at Diehl but after the excellent service I received, I will only purchase future vehicles from Diehl. Russ in the service department was exceptional. He contacted me daily to give updates, he handled the warranty company, answered all of my questions and really gave me peace of mind throughout the entire process. I would recommend this shop to anyone as my van has never run better. Everything they quoted from price to time frame was spot on. Thank you all so much! And thank you Russ!

Finally decided to trade in my truck for a new Tundra. So we went to go see Mike Tillery. He kept us up to date every step of the way. After seeing how rare the Platinum series was out there, Mike tried to get one from another dealer, but unfortunately the other dealer did not want to go ahead with the trade. So Mike was on a mission to try and get one as soon as possible. He found one that was not claimed in the build phase, so we were able to shorten the process by quite a few weeks. Finally, the day came and he made the phone call as soon as he could see it coming off the hauler. We came in, and Mike already had the paperwork going so it was an easy process. After finishing the paperwork, Mike did the impossible and showed us every feature he could that the truck had in under 30 minutes. Anytime we come to Diehl, Mike is our man. He is a rarity among car salesman in this world today. Jesus, is the man nowadays after Mike is no longer with Diehl. Get in now, Jesus tells it straight. One of the nicest, genuine people I've ever met. He knows his stuff, I will always buy with Diehl, as long as Jesus can be my salesman.

Our salesman Colin was exceptional! GM Matt was every bit the professional. Fantastic experience from start to finish, my wife and I are both satisfied customers.

Dan Auman helped me to get just the car I wanted! I love my new Crosstrek. Excellent person to work with!

The most efficient and painless car purchase I've ever experienced!

Great staff, lots of inventory and management is very dynamic.

I appreciate the discount. Tim's a good dude.

Great dealership.

They were helpful and did an excellent job fixing my issues

Very helpful, nice people that work here.. especially the Ladies at the front, I met a very nice lady that was working there and we had a wonderful talk and she was so very helpful!! I think her name was Cindy, or maybe it was Nancy, I never have been good at names but anyway this beautiful lady just made my day by being so kind to me on a very bad day! Thank you Cindy! 💙🙏💙

Super quick oil change and tire rotation !