Reviews & Testimonials

I like to wait and process before I write reviews so I bought my car 2026 Toyota Corolla at the end of December 2025 literally the last weekend before the new year from Diehl Toyota of Butler and I'm so glad I did great car great price and David Kauffman was truly amazing to work with not only did he take a month of his time to help us make sure everything was good to go he also went above and beyond during the actual buying appointment. 10 out 10 do I recommend Diehl Toyota of Butler but when you go in do yourself a favor and ask to work with David you won't regret that decision! He was able to work with finance to get us a car that met all of our needs not just the car itself but the financial side also! I honestly can't thank him enough for giving us back some freedom for our family! Ps. The crew they have in the detail mechanic area are amazing also the car was freshly detailed and having had this done at other dealerships in the past I can honestly say Diehl Toyota of Butler does it right!

Salesman Chris Lascuola was knowledgeable and open about the pricing, availability and delivery times for the 2026 Toyota RAV4 I wanted to order. I have purchased new and used Toyotas from Diehl multiple times in the last 10-11 years and I have always been pleased with their friendliness and honesty during the process of purchasing a car. And after receiving my new Toyota, their service department has always been top notch and easy to work with. All in all a great dealership.

I just purchased a 2025 Toyota Crown from Diehl Toyota of Butler. Just went to look and from the moment I walked in, Steve Tynan our sales consultant and the rest of the team. Were professional, patient, and genuinely helpful. The entire process was stress-free. The very first time I left a dealership feeling like I got the best deal possible. If you're planning on just going to look, Ask for Steve Tynan and before you know it. You'll be smiling driving a new Toyota home.

I am so impressed!! I responded to an add on FB regarding being interested in a Toyota. I got a response from Jeff Rossiter and he was willing to set up an appointment. My husband was in the hospital at the time so he said he would call me the following week. And he did!! When I spoke to him my husband was just coming out of surgery from having his pacemaker replaced. He said he would call me the following week. And he did and we met with Jeff and he listened to what I wanted, spoke with the manager and they found what I wanted that was to be built for another dealer the first of April. They managed to assign the Highlander I wanted to their dealership by making a trade. Hopefully I will have my Highlander by May! Jeff was AWESOME! He’s down to earth and really works for the customer! This will be the second car I’ve purchased from this dealership! Thank you for making my purchase so special and easy!

I had a great, easy and efficient experience at Diehl Toyota when I traded my 2022 truck for a pristine used 2024 Tundra. Sales Consultant Jeff Rossiter was very welcoming and helpful, without applying any sales pressure. John in the finance department made the process seamless as well. Everyone I encountered was friendly and professional. I would absolutely recommend Diehl Toyota of Butler.

Steve and the rest of the team made our buying experience absolutely painless! It was a no hassle no pressure type of sell. Steve was the utmost professional, and we highly recommend dealing with him and the rest of the team at Diel automotive.

Thank you to Tommy and Kevin for selling me my Corolla. Very happy with the whole experience.

I had an excellent experience with Dave Kauffman at Diehl Toyota while buying my new 2026 Toyota Camry XLE. Dave was outstanding from start to finish. He was completely transparent with pricing, gave me an excellent deal, helped me customize my allocation, and kept me updated through every stage of the process, from build, to shipping, to delivery. He was also consistently responsive, easy to work with, and made the entire process feel straightforward and low-pressure. Do yourself a favor and ask for Dave when you call! I also want to thank Sales Manager Dom for going above and beyond to make this happen. He helped arrange an allocation swap with a Toyota dealership in New York so I could get the exact red XLE I wanted delivered to Diehl Toyota. I really appreciated the professionalism, communication, and extra effort throughout the entire process. I would absolutely recommend Dave, Dom, and Diehl Toyota to anyone looking for a brand new Toyota close to home! (Finally, check out that red! I highly recommended the supersonic red— worth the wait)

I had a wonderful time looking and driving different Toyotas. Jesus is wonderful. He takes his time and patience with everyone, including with someone like me that takes their time to figure out the type of vehicle they want. He was such a pleasure to work with. I can’t say enough good things about him. Thank you for all your help.

Very friendly staff. Jesus was excellent to work with!😃😃

Thanks, Matt and Jay, for a great experience! We love our new car!

I generally had a positive experience at Diehl. Worked with James and John, who were straightforward and easy to work with. My main concern was that the finance process took an inordinate amount of time for what was ultimately a cash purchase in full. Additionally, I was presented with extended warranty options at the time of payment, which were not explained to me in advance. This did not give me adequate time to consider the Additional cost/value against my budget, so no decision was made at that time. In general though, I had a positive experience overall.

Very friendly and professional!

I just purchased a 2026 Toyota Tacoma from Jeff Rossiter and it was the easiest car buying experience I ever had. I knew what I wanted and did everything remotely since I live an hour and 20 minutes away. I maybe had 20 minutes tied up in striking a deal at Diehl. Jeff gave me an awesome deal, no games, no haggling. Also a shout out to Dominik for working out my trade. I will be back and will refer everyone to them. Thanks again.

Steve is wonderful and I love ma Camry

My salesman Cornell was great to work with. The wait to do my paperwork was longer than expected.

Cade Gratzmiller took my call inquiring about a 2020 Toyota RAV4 Exl AWD. He arranged an appointment for my wife and I to view and test drive the vehicle. He answered all of our questions with a good knowledge of the vehicle. We liked it and signed the paperwork to purchase it. They prepared it for pickup this afternoon. Cade has an excellent person to person attitude and dealing with him was like buying from my son. I appreciate his time and patience.

Diehl Toyota of Hermitage has super service, always knowledgeable and friendly.

Jeff was very easy to work with, everything was done over text and willing to work on a deal.

Great experience